Terms of service

Effective Date: 01.01.2026

Welcome to SAMI ROYAL.

These Terms of Service (“Terms”) govern your access to and use of the SAMI ROYAL website, products, services, and related content. By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. ABOUT SAMI ROYAL

SAMI ROYAL is a luxury beauty and personal care brand specializing in handcrafted cosmetic products designed to deliver exceptional quality, performance, and customer experience.

Throughout these Terms, the words “we,” “us,” and “our” refer to SAMI ROYAL.

The words “you,” “customer,” or “user” refer to any individual accessing or using our website or services.

2. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate and complete.

We reserve the right to refuse service to anyone for any lawful reason.

3. PRODUCTS AND SERVICES

SAMI ROYAL strives to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Colors displayed on your device precisely reflect actual product colors.
  • Products will always be available.

We reserve the right to:

  • Modify products
  • Discontinue products
  • Adjust pricing
  • Limit quantities
  • Refuse orders

at any time without prior notice.

4. HANDCRAFTED PRODUCTS

Our products are handcrafted and may contain natural ingredients.

As a result:

  • Minor variations in color, texture, fragrance, or appearance may occur.
  • Such variations are normal and do not constitute defects.

Each product is individually crafted with care to maintain the highest quality standards.

5. ORDERS

All orders are subject to acceptance and availability.

Upon placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.

An order is accepted only when it has been processed and dispatched.

We reserve the right to:

  • Cancel orders
  • Refuse orders
  • Limit quantities purchased
  • Request additional verification

where necessary.

6. PRICING AND PAYMENT

All prices displayed on the website are listed in the applicable currency and are subject to change without notice.

Customers are responsible for:

  • Applicable taxes
  • Duties
  • Customs fees
  • Import charges

where required by local laws.

Payments must be completed using approved payment methods available on the website.

We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

7. SHIPPING

We endeavor to process and ship orders promptly.

Shipping times provided are estimates only and are not guaranteed.

SAMI ROYAL shall not be liable for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather conditions
  • Force majeure events
  • Circumstances beyond our reasonable control

Risk of loss and title transfer to the customer upon delivery to the designated shipping carrier, unless otherwise required by law.

8. RETURNS AND REFUNDS

Customer satisfaction is important to us.

Due to the nature of cosmetic and personal care products, opened, used, or tampered products may not be eligible for return unless required by applicable consumer protection laws.

To request a return or refund, customers must contact our support team within the timeframe specified in our Returns Policy.

Approved refunds will be issued using the original payment method.

9. PRODUCT USE AND DISCLAIMERS

Customers are responsible for using products according to the provided instructions.

Before using any cosmetic product, customers should review ingredient information and perform appropriate patch testing when necessary.

SAMI ROYAL products are cosmetic products and are not intended to:

  • Diagnose disease
  • Treat disease
  • Cure disease
  • Prevent disease

Individual results may vary.

Testimonials, reviews, before-and-after photographs, and customer experiences do not guarantee identical results.

10. INTELLECTUAL PROPERTY

All content available on the SAMI ROYAL website is the exclusive property of SAMI ROYAL or its licensors.

This includes:

  • Trademarks
  • Logos
  • Brand names
  • Product names
  • Designs
  • Images
  • Videos
  • Graphics
  • Text
  • Website content

No content may be copied, reproduced, distributed, modified, or used without prior written permission from SAMI ROYAL.

11. USER CONTENT

If you submit:

  • Reviews
  • Testimonials
  • Photographs
  • Videos
  • Social media content
  • Before-and-after images

you grant SAMI ROYAL a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, distribute, display, and promote such content in connection with our business, marketing, and promotional activities.

You represent that you own or control all rights to the submitted content.

12. PROHIBITED ACTIVITIES

You agree not to:

  • Violate any applicable laws
  • Interfere with website operations
  • Attempt unauthorized access
  • Distribute malicious software
  • Engage in fraudulent activity
  • Misrepresent your identity
  • Infringe intellectual property rights

Violation of these Terms may result in suspension or termination of access.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, SAMI ROYAL shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SAMI ROYAL, its owners, affiliates, officers, employees, contractors, and representatives from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • Your use of the website
  • Your breach of these Terms
  • Your violation of any law
  • Your infringement of third-party rights

15. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

16. FORCE MAJEURE

SAMI ROYAL shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Supply chain disruptions
  • Internet outages
  • Pandemic-related events

17. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which SAMI ROYAL is established, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction unless otherwise required by applicable consumer protection laws.

18. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on our website with a revised Effective Date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

19. CONTACT INFORMATION

For questions regarding these Terms, please contact:

SAMI ROYAL

Email: contact@samiroyal.com

Website: www.samiroyal.com

Customer Support: contact@samiroyal.com

SAMI ROYAL
Natural Handmade Cosmetics.